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How do I manage my order?Updated a year ago

Check order: You can check the current status of your orders by signing in. Just click on 'Account’ for all the details. The order process begins very soon after your online purchase is completed.  

Cancel order: If you've made an error in an order you've just placed, please contact us immediately. We'll do our absolute best to try and stop the order in our system, but because we try to fulfil your orders as fast as we possibly can, it may have already been processed. If this has happened, you will need to return or exchange the item. Please check our returns and exchanges section for more information.  

How can I change my shipping address after placing an order?

If you need to change your shipping address after placing an order, please follow this guide.

If you have any further questions or concerns, please don't hesitate to reach out to our Customer Support team.

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