Need additional help or have a query? Contact us via email and we will get to you in one business day.

Available Monday-Friday, 8.30am-4.00pm (NZ)

Back to untouchedworld.com

Untouched World

Untouched World is a sustainable lifestyle brand that celebrates living in harmony with nature. We believe in quality over quantity and doing right by people and the planet.Our clothes are designed to travel, work, and play without compromising on comfort or style, thoughtfully designed with pared back silhouettes that remain relevant season after season. Using beautiful natural fibres and earth inspired hues, we create collections that connect you with nature, and elevate your everyday with ease and effortless, eco-friendly style.Know more about our <a href="https://www.untouchedworld.com/pages/sustainable-design" rel="noopener noreferrer" target="_blank">sustainable efforts</a>.Know more about our <a href="https://www.untouchedworld.com/pages/merino" rel="noopener noreferrer" target="_blank">Merino</a>, <a href="https://www.untouchedworld.com/pages/possum-blends" rel="noopener noreferrer" target="_blank">Possum Blends</a>, <a href="https://www.untouchedworld.com/pages/organic-cotton" rel="noopener noreferrer" target="_blank">organic cotton&#xA0;</a>and <a href="https://www.untouchedworld.com/pages/plant-based-fibres" rel="noopener noreferrer" target="_blank">plant-based fibres</a>.

Untouched World is a sustainable lifestyle brand that celebrates living in harmony with nature. We believe in quality over quantity and doing right by people and the planet. Our clothes are designed to travel, work, and play without compromising on c

What makes our products unique and sustainable?

Our Brand

Brand Information

How do I manage my order?

How can I change my shipping address after placing an order?

What payment methods do you accept?

Are the prices displayed on the Untouched World website inclusive of taxes?

How to use discount codes?

Orders & Payment

Shipping Rates & Free Shipping

What is the delivery timeframe?

How do you deliver my package?

How to manage a lost or delayed shipment?

International customs charges and import duties

Shipping & Delivery

Manage your return

Do you accept exchanges?

Returns & Exchanges

How do I determine my size for Untouched World clothing?

Fabric Care Guide: How to Properly Care for Different Fabrics

Can I dry clean my Untouched World garments?

Can I get personalised sizing advice or assistance?

Sizing & Product Info

Our mending and repair service

In-Store Repair, Renew and Reuse workshop at Christchurch Flagship Store

Mending & Repairs

How do I create an account?

What should I do if I forget my password?

Your Account

Are there any certifications or awards that our brand has received?

How can customers get in touch with our brand for partnership or collaboration opportunities?

What types of partnerships or collaboration opportunities does Untouched World consider?

Are there any specific requirements or criteria for partnership opportunities?

What is Untouched World's brand protection policy?

Brand Protection

How can I become a stockist of Untouched World products?

How long does the application process take?

Do you offer marketing support or materials for stockists?

Can I request exclusive distribution rights for a specific region or market?

How can I get more information or ask further questions about becoming a stockist?

Become a Stockist of Untouched World

About E-gift cards

Gift Cards

What makes our products unique and sustainable?Updated 3 months ago