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Untouched World

<p>Our shipping rates and the minimum spend required for free shipping are the following:</p><table><thead><tr><th>Shipping Destination</th><th>Shipping Cost</th><th>Free Shipping Minimum Spend</th></tr></thead><tbody><tr><td>New Zealand</td><td>NZ$10</td><td>NZ$100</td></tr><tr><td>Australia</td><td>~AU$25</td><td>~AU$185</td></tr><tr><td>North America</td><td>~US$25</td><td>~US$145</td></tr><tr><td>Europe</td><td>~&#x20AC;25</td><td>~&#x20AC;165</td></tr><tr><td>United Kingdom</td><td>~&#xA3;25</td><td>~&#xA3;140</td></tr><tr><td>Rest of World</td><td>~US$30</td><td>~US$285</td></tr></tbody></table><p><em>*Foreign exchange rates updated January 2025</em></p><p><strong>For international shipping:</strong></p><p>The rates displayed above are converted from New Zealand Dollars (NZD) to the respective currencies at checkout. The prices above are only an approximate. The actual cost of shipping in local currency may vary due to fluctuations in the exchange rate between NZD and the respective local currencies. Therefore, the final cost in the local currency may be subject to change at the time of purchase.</p>

Our shipping rates and the minimum spend required for free shipping are the following:. *Foreign exchange rates updated January 2025. For international shipping:. The rates displayed above are converted from New Zealand Dollars (NZD) to the respectiv

Shipping Rates & Free Shipping

Shipping & Delivery

How do I manage my order?

How can I change my shipping address after placing an order?

What payment methods do you accept?

Are the prices displayed on the Untouched World website inclusive of taxes?

How to use discount codes?

Orders & Payment

What is the delivery timeframe?

How do you deliver my package?

How to manage a lost or delayed shipment?

International customs charges and import duties

Return Policy

Returns & Exchanges

How do I determine my size for Untouched World clothing?

Fabric Care Guide: How to Properly Care for Different Fabrics

Can I dry clean my Untouched World garments?

Can I get personalised sizing advice or assistance?

Sizing & Product Info

Our mending and repair service

In-Store Repair, Renew and Reuse workshop at Christchurch Flagship Store

Mending & Repairs

How do I create an account?

What should I do if I forget my password?

Your Account

What makes our products unique and sustainable?

Are there any certifications or awards that our brand has received?

How can customers get in touch with our brand for partnership or collaboration opportunities?

What types of partnerships or collaboration opportunities does Untouched World consider?

Are there any specific requirements or criteria for partnership opportunities?

Brand Information

What is Untouched World's brand protection policy?

Brand Protection

How can I become a stockist of Untouched World products?

How long does the application process take?

Do you offer marketing support or materials for stockists?

Can I request exclusive distribution rights for a specific region or market?

How can I get more information or ask further questions about becoming a stockist?

Shipping Destination	Shipping Cost	Free Shipping Minimum Spend
New Zealand	NZ$10	NZ$100
Australia	~AU$25	~AU$185
North America	~US$25	~US$145
Europe	~€25	~€165
United Kingdom	~£25	~£140
Rest of World	~US$30	~US$285

Shipping Rates & Free ShippingUpdated 14 days ago