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How to use discount codes?Updated a year ago

How do I apply discount code when check out?

  1. Add Items to Cart: Browse the Untouched World website and add the desired items to your cart by clicking on the "Add to Cart" button for each product. 
  2. Proceed to Checkout: Once you have added all the items you wish to purchase, click on the cart icon or the "Checkout" button to proceed to the checkout page. 
  3. Enter Customer Information: On the checkout page, enter your customer information, including shipping address, contact details, and any other required information. 
  4. Enter Discount Code: Look for a field labeled "Gift card or Discount code" on the checkout page. Enter the discount code exactly as provided, making sure to use any uppercase or lowercase letters as specified. 
  5. Apply Discount: Once you have entered the discount code, click on the "Apply" or "Apply Discount" button next to the discount code field. The discount should be applied to your order total, and the updated amount will be reflected. 
  6. Complete the Checkout Process: After applying the discount code, continue with the checkout process by selecting your preferred shipping method and payment method. Provide any additional required information for payment and shipping. 
  7. Review and Confirm Order: Before finalising the purchase, review the order details, including the discounted amount, shipping address, and payment method. If everything looks accurate, click on the "Place Order" or "Complete Purchase" button to finalise your order. 
  8. Confirmation and Order Receipt: Once your order is successfully placed, you should receive an order confirmation email, which serves as your receipt. The email will contain details of your purchase, including the applied discount. 


How do I use the welcome code discount?

Simply enter the code in the promo box upon checkout. For the code to work, make sure that the following conditions has been met: 

  1. The discount code is valid for new customers only.
  2. The discount applies to online purchases only.
  3. Customers must subscribe to the Untouched World newsletter to be eligible for the discount.
  4. The discount is applicable to the total order value, including taxes and shipping fees.
  5. Each customer with one email can use the code only once.
  6. The discount code is non-transferable and cannot be exchanged for cash or any other form of credit.
  7. The code is valid for a limited time period and may have an expiration date. Please check the terms and conditions for the exact validity period.
  8. Untouched World reserves the right to modify or cancel the discount code at any time without prior notice. 
  9. The discount is applicable to all eligible products available on the Untouched World website.

    *Excludes all non-Untouched World products and gift cards.

  10. In case of a return or exchange, the discounted amount will be deducted from the refunded or exchanged item(s).
  11. Customers must enter the discount code during the checkout process to avail the 10% off.
  12. The discount code is valid for single-use only and cannot be reused or redeemed for multiple transactions.

For more information, check our Terms and Conditions.

Can I combine multiple promotions or discounts for a single order?

In general, multiple discount codes cannot be combined for a single order unless explicitly stated. Please note that specific terms and conditions may apply to each promotion or discount. 


What are the conditions of discount codes?

Untouched World online discount codes are subject to the following conditions: 

  1. Validity Period: Discount codes are valid for a specific period of time. Please refer to the terms and conditions or the promotional materials for the exact validity dates. 
  2. Applicable Products or Categories: Some discount codes may be applicable to specific products, collections, or categories only. Make sure to check the terms and conditions or promotional details to determine which items are eligible for the discount. 
  3. Discount Amount or Percentage: Each discount code has its own specific discount amount or percentage. The applicable discount will be applied to the eligible items in your shopping cart during the checkout process. 
  4. Usage Limitations: Discount codes may have limitations on their usage. This could include a maximum number of times the code can be used per customer or a limit on the total number of redemptions available. 
  5. Ineligibility for Other Offers: Discount code cannot be combined with other codes, unless explicitly stated otherwise. If you have multiple discount codes, you may need to choose the one that provides the best value. 
  6. One-Time Use or Multiple Uses: Discount codes may be designated for one-time use only or may allow for multiple uses until the maximum redemption limit is reached. Refer to the specific terms and conditions to understand the usage limitations of the discount code.

Feel free to contact our customer support if you have any questions. 

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