We accept Visa, Mastercard, American Express, Union Pay and Untouched World online gift cards as forms of payment. We're sorry but we can't accept cheques or cash. If you are having trouble with our site accepting your credit card, please check to make sure you have entered the correct card number and expiry date. If it still doesn't work, we recommend you contact your credit card company. Additionally, we will accept Laybuy and Afterpay in New Zealand.

Can I use multiple payment methods for a single order?

No, currently we only accept one payment method per order. Please ensure that you have selected your preferred payment method at the time of checkout.

Gift cards can be used for partial payment.

Will I receive a receipt for my payment?

Yes, you will receive a confirmation email with an order summary and payment receipt shortly after your payment is processed. Please retain this email for your records.

Can I cancel or modify my payment after it has been processed?

Once a payment has been processed, it cannot be cancelled or modified. If you have any concerns or need assistance, please reach out to our customer support team, and we will do our best to accommodate your request.

Can I use Paypal to make a payment on the Untouched World website?

Currently, Untouched World does not accept PayPal as a direct payment method. However, we offer other secure payment options, including major credit cards and digital wallets such as Apple Pay, Google Pay, and Shopify Pay.

When will my credit card be charged for my order?

Your credit card will be charged at the time your order is placed. You will receive an email confirmation once the payment is processed successfully.

Does Untouched World store my credit card information?