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Untouched World

<p>If you have any questions or need personalised sizing advice, our <a href="/contact" rel="noopener noreferrer" target="_blank">Customer Support team</a> is here to help.</p><p>You can reach out to us through our livechat bot or <a href="/contact" rel="noopener noreferrer" target="_blank">send an enquiry to us</a>, and we&apos;ll be happy to assist you in finding the right size for your needs.</p>

If you have any questions or need personalised sizing advice, our Customer Support team is here to help. You can reach out to us through our livechat bot or send an enquiry to us, and we'll be happy to assist you in finding the right size for your ne

Can I get personalised sizing advice or assistance?

Sizing & Product Info

How do I manage my order?

How can I change my shipping address after placing an order?

What payment methods do you accept?

Are the prices displayed on the Untouched World website inclusive of taxes?

How to use discount codes?

Orders & Payment

Shipping Rates & Free Shipping

What is the delivery timeframe?

How do you deliver my package?

How to manage a lost or delayed shipment?

International customs charges and import duties

Shipping & Delivery

Manage your return

Do you accept exchanges?

Returns & Exchanges

How do I determine my size for Untouched World clothing?

Fabric Care Guide: How to Properly Care for Different Fabrics

Can I dry clean my Untouched World garments?

Our mending and repair service

In-Store Repair, Renew and Reuse workshop at Christchurch Flagship Store

Mending & Repairs

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What should I do if I forget my password?

Your Account

What makes our products unique and sustainable?

Are there any certifications or awards that our brand has received?

How can customers get in touch with our brand for partnership or collaboration opportunities?

What types of partnerships or collaboration opportunities does Untouched World consider?

Are there any specific requirements or criteria for partnership opportunities?

Brand Information

What is Untouched World's brand protection policy?

Brand Protection

How can I become a stockist of Untouched World products?

How long does the application process take?

Do you offer marketing support or materials for stockists?

Can I request exclusive distribution rights for a specific region or market?

How can I get more information or ask further questions about becoming a stockist?

Become a Stockist of Untouched World

Our Brand

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Can I get personalised sizing advice or assistance?Updated 4 months ago